By MaDonna LLC · Answers & Guidance
FAQs
Clarity before your next step.
Answers about our notary, property, apostille, and business services. Thoughtful support for individuals and professional partners.
Mobile Notary & Signings
Prepare for your appointment with confidence.
Do you provide mobile notary services in New Jersey?
Yes. By MaDonna travels to homes, offices, businesses, hospitals, nursing homes, and other agreed locations in New Jersey. Share your location and preferred time so we can confirm availability.
What areas do you serve for mobile notary appointments?
We provide mobile appointments throughout New Jersey, subject to travel distance and availability. Send your address for a travel quote. Secure online notarization is also available for qualifying documents.
What types of documents do you notarize?
We assist with affidavits, powers of attorney, trusts, healthcare directives, real estate documents, contracts, authorizations, and other documents requiring a notarial act. Send the document type and any signing instructions when booking.
What identification is required for notarization?
Bring a current government issued photo ID, such as a driver’s license, state ID, or passport. Contact us before booking if your identification is expired, unavailable, or uses a different name from your document so we can review the requirements for your appointment.
Can you notarize documents if all signers are not present?
Each person whose signature is being notarized must personally appear before the notary, either in person or through an approved remote online session. If signers are in different locations or need separate appointments, contact us to coordinate.
How much does a mobile notary visit cost?
Your quote depends on the requested service, number of notarizations, travel distance, and timing. Travel, witness coordination, printing, and other requested services may affect the total. Pricing is confirmed before your appointment.
How do I schedule a notary appointment?
Use Book With By MaDonna on our website or call or text 201-275-7697. Provide the document type, number of signers, location, preferred time, and any witness requirements.
Do you offer same day or emergency notary services?
Same day, urgent, and after hours appointments may be available when scheduling allows. Contact us with your location and deadline. Any additional fees will be confirmed before booking.
Can you travel to businesses, hospitals, or care facilities?
Yes. We visit offices, hospitals, nursing homes, and assisted living facilities. Please provide the facility’s access requirements and a contact person so the appointment can be coordinated.
What should I have ready for my appointment?
Have your complete documents, identification, signing instructions, and any required witnesses ready. Let us know beforehand if printing or witness coordination is needed. Wait for signing instructions before signing any area that requires the notary to witness your signature.
Can you provide witnesses?
Witness coordination is available upon request for an additional fee and is subject to availability. Tell us how many witnesses are required and share the document provider’s requirements before booking.
What real estate signing services do you offer?
We handle buyer and seller packages, refinances, HELOCs, loan modifications, and other real estate signing assignments. We follow the hiring company’s instructions for signatures, notarizations, scan backs, and document return.
Do you prepare estate planning or other legal documents?
No. Documents must be supplied by you or your legal representative. We provide notary and signing services, including support for estate planning documents, but do not prepare legal documents or provide legal advice.
Do you provide jail or detention facility notarizations?
Yes, subject to facility approval, access rules, and appointment availability. Contact us with the facility name and document requirements so we can coordinate before the visit.
Remote Online Notarization
A secure signing session from wherever you are eligible to connect.
Do you offer Remote Online Notarization (RON)?
Yes. We use Notarize, a service offered by Proof, for secure online notarizations. You verify your identity, meet with the notary over live audio and video, and electronically sign within the platform.
Who is eligible for Remote Online Notarization?
Eligibility depends on your location, document, identification, platform verification, and the receiving organization’s requirements. Contact us before booking so we can review your situation and confirm whether an online session is suitable.
What do I need for an online notarization?
You will need your document in electronic form, acceptable identification, a supported device with a camera and microphone, and a reliable internet connection. You will receive instructions for identity verification and joining the session.
Is this completed through a regular video call?
No. Your notarization takes place inside the secure Notarize/Proof platform, which supports identity verification, electronic signatures, the notarial seal, and the recorded session.
How will I receive my completed document?
Your completed electronically notarized document is made available through the platform. Confirm the receiving organization’s electronic document requirements before your appointment.
Property Services & Business Partners
Clear answers for institutions, property professionals, and private owners.
Who do you work with for property assignments?
We support banks, credit unions, lenders, insurers, asset managers, property managers, landlords, investors, remote owners, and commercial clients with residential and commercial documentation and verification.
What property services do you offer?
Services include construction progress and draw documentation, rental and property condition reports, occupancy and field verification, repair completion verification, collateral and asset verification, and commercial business verification. Each assignment is tailored to the approved scope.
What should we send when requesting a quote?
Provide the property address, service needed, number of buildings or units, interior or exterior scope, access instructions, due date, required photographs, forms, measurements, and reporting format. This helps us confirm pricing and availability accurately.
What areas do you cover for property services?
We complete assignments in New Jersey. Send the property address or portfolio locations so we can confirm coverage, travel requirements, scheduling, and pricing for your request.
Can you use our forms and follow our reporting requirements?
Yes. We work from client specific instructions, questionnaires, and reporting requirements. Please provide your forms, photo checklist, and submission instructions before we confirm the assignment.
What will we receive after the visit?
Your deliverable is based on the approved scope and may include a written field report, organized photographs, date and time of the visit, access details, visual observations, and requested measurements or readings. Completed documentation is delivered electronically.
Do you perform interior and exterior visits?
Yes. Exterior or authorized interior visits can be arranged according to the assignment. Interior access, occupant coordination, and any necessary permission must be confirmed before the visit.
How are occupied properties and access arrangements handled?
Provide the authorized contact, appointment requirements, access method, and any property or facility rules. Visits follow the agreed instructions. Any access limitations are documented and communicated for direction.
How quickly can reports be delivered?
Turnaround is agreed before the assignment is accepted and depends on the scope, location, access, and reporting requirements. Include your deadline with the request so we can confirm whether it can be met.
Can you complete recurring visits or multiple property assignments?
Yes. We can discuss recurring property checks, progress visits, and portfolio assignments. Share your locations, visit frequency, reporting standards, and expected volume for a customized quote.
Do you document construction draws and repair completion?
Yes. We photograph and document visible construction progress, completed and outstanding work, restoration milestones, and client identified repairs. Our reports support the client’s review and funding decisions.
Can you help landlords and owners who are not local?
Yes. We offer property condition documentation, occupied rental walkthroughs, move in and move out reports, post tenant condition documentation, Airbnb checks, and remote owner visits within the agreed scope.
Do you verify businesses, vehicles, and other collateral?
Yes. We document business locations and apparent activity, signage, visible conditions, and client requested information. Collateral assignments may include vehicles, boats, motorcycles, equipment, and other specified assets.
Can measurements or temperature readings be included?
Nontechnical measurements or temperature readings may be included when requested and agreed in the scope. Tell us which areas or items need to be measured and what format you require.
Are you insured and background screened?
Yes. By MaDonna LLC maintains $1 million in general liability coverage and $100,000 in errors and omissions coverage and is background screened. Contact us to discuss your vendor documentation and assignment requirements.
Is this a licensed home inspection or appraisal?
Our service is visual, noninvasive property documentation and verification. It does not constitute a licensed home inspection, appraisal, engineering evaluation, code inspection, environmental assessment, insurance adjustment, or warranty of property condition.
What happens if the property is inaccessible or the scope changes?
Access limitations and observed conditions are documented. If the work differs from the agreed scope, we contact the client for direction. Any revised scope, additional visit, or fee is addressed before proceeding with the additional work.
Do you offer Personal & Confidential letter delivery?
Yes. Contact or no contact delivery can be arranged according to client preferences. When personal contact is required, two delivery attempts are available. The date, time, and outcome of each attempt are documented, with supporting photographs when authorized.
How do we start working with By MaDonna?
Book a complimentary property services call or contact us at 909-991-1066 or ByMaDonnaCo@gmail.com. We will review the scope, access requirements, reporting needs, pricing, and turnaround before confirming your assignment.
Apostille & Document Support
Help with preparation, coordination, and delivery.
What does your apostille service include?
We offer document intake and readiness review, notarization when required, submission coordination, communication throughout the process, and delivery or shipping options upon request. Tell us the document type, issuing location, destination country, and deadline.
What documents can you help coordinate for an apostille?
Common requests include birth and marriage certificates, school records, diplomas, powers of attorney, business documents, and real estate paperwork. Requirements depend on the document and where it will be used, so we review the request before confirming service.
Do you offer standard and express apostille options?
Yes. Standard and express options are available according to the document and processing requirements. Contact us with your deadline so we can confirm the appropriate service and expected timing.
Do you offer printing, mailing, or fax services?
Yes. Printing, mailing, and fax support are available for an additional fee. Send the page count, paper size, service needed, and deadline so pricing and arrangements can be confirmed.
Business & Administrative Support
Support shaped around your workflow and goals.
Do you offer Virtual Assistant services?
Yes. By MaDonna provides Virtual Assistant support for entrepreneurs, professionals, and business owners. Book a consultation to discuss your needs and available support.
How can a Virtual Assistant support my business?
Support may include inbox management, scheduling, back office organization, social media support, and administrative tasks. Responsibilities are agreed based on your workflow and selected services.
Are your Virtual Assistant services available on a recurring basis?
Yes. Ongoing support can be arranged according to your business needs, service plan, and availability. The consultation helps establish the scope and schedule.
How do I get started with Virtual Assistant services?
Book a consultation through our website and tell us which tasks you need help with, the tools you use, and your priorities. We will discuss a suitable scope of support.
Do you offer additional services beyond notary and Virtual Assistant support?
Yes. Our services also include property documentation and verification, apostille coordination, real estate signings, printing and document support, online business management, and homeownership strategy guidance. Contact us to discuss the service that fits your needs.
What does your online business management support cover?
Services may include workflow and SOP development, team and contractor oversight, automation and tool setup, and project or launch management. Scope is tailored during your consultation.
Who is your homeownership strategy guidance for?
This service supports first time homebuyers, self employed individuals, entrepreneurs, and people seeking to better understand mortgage preparation. It draws on more than 17 years of mortgage underwriting and operations experience.
Let’s discuss what you need
Still have a question?
Contact us for help with an appointment, document request, or property assignment. We will confirm the details before you book.