Our Services
Service Catalog
Fieldwork. Documents. Operations. Supplies.
Experienced judgment. Attention to every detail.
Property documentation, notary and apostille support, courier delivery, facility coordination, and commercial supply sourcing for agencies, institutions, prime contractors, and businesses.
The experience behind By MaDonna
Judgment built on experience.
01 / Lending decisions
Research. Risk. Decisions.
MaDonna Samuel brings more than 17 years of residential mortgage underwriting experience, with final authority to approve or decline loans.
She investigated concerns, pulled records, cross-checked documents, verified assets, and reviewed credit to understand the risk behind each lending decision.
Her experience included manually underwritten portfolio loans and files reviewed using automated underwriting systems. She made the final determination and clearly explained the findings and reasoning behind it.
Owner, By MaDonna LLC
02 / Operational leadership
Improving how the work gets done.
Her expertise extended beyond individual loan files. She identified gaps in underwriting operations and developed processes to improve how work moved through the department.
Fellow underwriters and department leadership sought her perspective on complex files, drawing on her experience, sound judgment, and ability to work through information that did not add up.
03 / Your business partner today
What that means for your project.
That background shapes how MaDonna leads By MaDonna LLC today. She understands that a missed detail, an unverified fact, or a poorly managed process can affect an entire project. She brings the judgment to recognize those concerns, the research skills to resolve them, and the initiative to keep the work moving.
For government agencies and business partners, that means working with someone who can understand the requirements, coordinate the people and details involved, and follow through with clear records of what was done. Her experience connects careful review with practical execution, giving clients a partner who understands both the assignment and the decisions that depend on it.
Based in Toms River, New Jersey. Field assignments serve Ocean, Monmouth, Atlantic, and Essex counties, with other New Jersey locations reviewed by assignment. Remote online notarization is available through Proof.
How an assignment moves forward
Send your scope, location, quantities or document details, and required completion date. We review access, specifications, delivery requirements, and availability before confirming a quote and agreed scope. Your point of contact coordinates the work, communicates status and outstanding items, and provides the completion records agreed for the assignment.
Property Documentation & Field Inspections
On-site visual documentation for lenders, property managers, commercial clients, and prime contractors. Receive assignment-specific photographs, recorded observations, and a structured field report.
- Site verification & condition documentation: Commercial and residential walk-throughs, including interior and exterior visual records for occupied, vacant, and foreclosed properties.
- Construction draw & rehabilitation progress: Progress photographs, observations of completed work against itemized draw requests, and structured condition reports.
- Occupancy, business & collateral verification: Occupancy observations, active business verification, physical equipment identification, and serial number documentation.
- Commercial insurance field documentation: Visible property conditions, deferred maintenance, and property risk observations within the assigned scope.
- Authorized field contact & delivery: Confidential letter delivery, physical verification drops, door knocks, documented contact attempts, and occupancy verification visits.
Before the visit, we confirm access, the required checklist, report format, and due date.
Mobile & Remote Online Notarization (RON)
Mobile and remote notarization, real estate signing appointments, and administrative document support. We confirm document details, identification requirements, location or online platform, and the requested signing date before arranging service.
- Remote Online Notarization: Online notarization via the Proof platform.
- Mobile notary appointments: Service throughout Ocean, Monmouth, and surrounding counties.
- Loan & estate document signings: Real estate loan signings, deeds, estate documents, powers of attorney, and other documents requiring notarization.
- Document preparation support: Administrative document organization and signing coordination.
Booking links begin with a verification or inquiry call to confirm requirements and pricing before the signing.
Apostille Services
Document review, submission coordination, and return arrangements for documents intended for international use. Standard processing and White Glove courier options are reviewed against the issuing authority and destination requirements.
- Document review: Review and coordination of any needed notarization.
- Apostille processing assistance: Submission coordination, including standard processing and White Glove courier options.
- Translation coordination: Coordination when needed for the document's intended use.
- Apostille document transport: Submission and return arrangements connected to your apostille request.
Complete your apostille intake before the call so we can review the documents, destination country, and requested turnaround.
Courier & Local Delivery Services
Point-to-point pickup and delivery of documents, confidential letters, and small parcels. We confirm pickup and destination addresses, contact instructions, the delivery window, and the required delivery confirmation before accepting the assignment.
NAICS 492210 · Local Messengers and Local Delivery
- Document pickup & hand delivery: Time-sensitive document transport between agreed pickup and delivery locations.
- Confidential letter delivery: Authorized letter drops and hand delivery according to assignment instructions.
- Small parcel delivery: Local pickup and delivery of business materials and small packages.
- Delivery & return coordination: Scheduling, delivery status updates, and return arrangements when requested.
Request a quote using the courier form. Include item details, pickup and delivery locations, required timing, and any return trip. Scheduling and delivery updates are coordinated for the agreed assignment.
Facility Operations & Business Support
A single point of contact for contract facilitation, vendor scheduling, administrative coordination, and site check-ins. Facility tasks are coordinated with the appropriate service vendors; your agreed records can include schedules, work status, completion checks, and outstanding issues.
- Facility oversight & contract coordination: Confirming task requirements, communicating with vendors, tracking schedules and work completion, and maintaining contract records.
- Janitorial & sanitation coordination: Scheduling and coordinating commercial cleaning, recurring custodial services, and specialized sanitation according to contract requirements.
- Groundskeeping & property upkeep: Coordinating exterior site care, seasonal grounds maintenance, trash removal, and exterior hazard clearing.
- Routine infrastructure & HVAC coordination: Preventive maintenance logs, routine service scheduling, and coordination of qualified trade vendors for repairs.
- Quality assurance & site check-ins: Documented walk-throughs to check work quality, track task completion, and follow up on operational issues.
- Administrative & business support: Scheduling, recordkeeping, compliance tracking, operational task coordination, and administrative support as needed.
- Consulting & real estate support: Organizing administrative workflows, property assignment records, and follow-up tasks; coordinating technical service vendors and tracking agreed training schedules and completion records.
We confirm vendor responsibilities, check-in frequency, reporting needs, and escalation contacts when defining the scope.
Wholesale Procurement & Supply Chain Fulfillment
Commercial and institutional supply sourcing by specification. Send product descriptions or part numbers, quantities, delivery address, and required date. We review sourcing options and quote availability, lead times, and delivery arrangements before an order is confirmed.
- Commercial cleaning & janitorial products: Bulk ordering and scheduled delivery coordination for cleaning chemicals, disinfectants, hand sanitizers, and janitorial compounds.
- Paper & service disposables: Commercial paper goods, janitorial paper supplies, and food service disposables.
- Stationery & office products: Office paper, administrative supplies, and routine department consumables.
- Educational & scientific supplies: Classroom supplies, laboratory equipment, scientific apparatus, and institutional training tools.
- Medical & hospital equipment: Procurement and delivery coordination for clinical practice supplies, basic medical equipment, and health facility items.
- Service equipment: Sourcing service establishment tools, facility maintenance equipment, and commercial appliances.
- Custom quotes & fulfillment: Itemized supply quotations, order coordination, scheduled fulfillment, and delivery tracking against agreed specifications.
Product availability and lead times are confirmed during quotation. Order status and delivery details are coordinated through your point of contact.
Let’s discuss your requirements
Need a custom commercial quote or specialized service arrangement?
By MaDonna LLC | New Jersey LLC | Primary NAICS: 561210
Hiscox General Liability: $1 million per occurrence / $2 million aggregate | Notary E&O: $100,000
Property documentation in focus
Property Portfolio
Visual examples of the property documentation assignments we support, from commercial site verification to rebuilding and construction progress.
PROPERTY SERVICES / 01
Commercial Site Verification
Visual records of multiple business operations, site access, visible conditions, and collateral within the assigned scope.
PROPERTY SERVICES / 02
Fire Loss & Rebuild Documentation
Photographs and recorded observations documenting visible property conditions and successive rebuilding stages.
PROPERTY SERVICES / 03
Construction Draw & Progress Documentation
Progress photographs and observations of completed work against the client’s checklist and itemized draw request.
Illustrative images.