OBM SERVICE

Operations for Leaders Who Refuse to Be Average

Built for CEOs Who Expect More

As your Online Business Manager, I bring order, clarity, and high-level support to every part of your business operations—creating the structure you need to scale with confidence. I manage the behind-the-scenes systems that keep your business running smoothly, from daily workflows and team coordination to vendor communication, SOP development, KPI tracking, and process optimization. My role is to ensure you have organized operations, reliable support, and consistent execution across the board. I help create clarity, streamline your daily processes, and build a solid operational foundation that supports real, sustainable growth—so you can focus on revenue, clients, and the vision you’re building.

Why Businesses Choose By MaDonna

• Clear, consistent communication
• Organized systems that support real growth
• Reliable high-level operational support
• A structured approach that keeps everything on track
• A trusted partner who brings clarity and confidence to your business

• Daily operational oversight
• Team and vendor communication
• Systems and workflow management
• Performance tracking and reporting
• Process improvement and organizatio

What I Handle For You


These services are designed for entrepreneurs, small business owners, and busy professionals who need organized systems, reliable support, and stronger operational structure. If you’re managing a team, juggling vendors, tracking performance, or simply trying to keep your business running smoothly without getting overwhelmed, this is for you. I help bring clarity, consistency, and efficiency to your daily operations so you can focus on growth while the backend stays under control.

Who This is For

The Power of Delegation

When systems replace chaos, growth follows.

  • Team Coordination

    I provide oversight and coordination for your team to ensure everyone is on the same page and workflows run smoothly.

  • KPI Monitoring (Key Performance Indicator Monitoring)

    I monitor your key performance indicators using your existing tracking systems to help you stay on target. (Note: Clients provide the KPI tracking software.)

  • Product Sourcing & Vendor Coordination

    I assist in finding reliable vendors for your products, coordinating samples (at client’s expense), and ensuring quality before you move forward

  • Process Optimization

    Leveraging my experience, I help streamline your existing workflows and tools, making your business operations more efficient without building any new systems.

  • SOP Development (Standard Operating Procedures)

    I help document and refine your standard operating procedures to ensure consistency and clarity in your business processes.

  • SOP Development (Standard Operating Procedures)

    I help document and refine your standard operating procedures to ensure consistency and clarity in your business processes.